Medical & Allergen Disclaimer

1. Scope of This Disclaimer

This Disclaimer supplements and forms part of the Terms of Service of Safe Plated Pte. Ltd. (UEN 202606065Z), a company incorporated in the Republic of Singapore ("Safe Plated", "we", "us"). It applies to all content, features, and services provided through the Safe Plated web application.

2. Not Medical Advice

Safe Plated is not a medical device, diagnostic tool, or health advisory service. No content provided by the Service — including recipes, ingredient substitutions, safety scores, allergen analyses, nutritional estimates, or restaurant assessments — constitutes or should be interpreted as medical advice, clinical guidance, or a recommendation from a qualified healthcare professional.

You must consult a board-certified allergist, immunologist, or physician for allergy testing, management, and emergency action planning. You must work with a registered dietitian for personalised nutritional guidance. You must maintain an up-to-date allergy action plan as prescribed by your physician and carry prescribed emergency medication at all times.

3. AI Limitations — Critical

All content generated by Safe Plated is produced by artificial intelligence models. You must understand and accept the following limitations:

• AI can and does make errors. AI models may fail to identify allergens, misclassify ingredients, recommend unsafe substitutions, or generate entirely fabricated ("hallucinated") information. A recipe identified as "safe" may contain undisclosed allergens.
• Incomplete knowledge. No AI model possesses comprehensive or current knowledge of every food product, manufacturer formulation, ingredient source, or production process worldwide.
• Nutritional data is approximate. All calorie counts, macronutrient values, micronutrient estimates, and cost projections are AI-generated approximations, not laboratory-verified or clinically validated measurements.
• Safety scores are probabilistic. Safety scores, safety ratings, and restaurant allergen assessments are algorithmic estimates based on limited data. A high safety score does not guarantee safety for any individual.
• Restaurant assessments are unreliable. Restaurant safety scores are based on cuisine-type analysis and publicly available information only. They do not reflect actual kitchen practices, ingredient sourcing, cross-contamination protocols, or current menu formulations.

4. User Obligation to Verify

You are solely and exclusively responsible for verifying the safety of all food you prepare or consume. Before using any ingredient in any recipe, you must:

• Read the complete physical ingredient list on the product packaging.
• Check all precautionary allergen labelling including "may contain", "manufactured in a facility that processes", and "produced on shared equipment" warnings.
• Verify that the specific brand and product purchased corresponds to the recipe's intent.
• Re-check labels for every purchase — manufacturers change formulations without notice.
• Contact the manufacturer directly if there is any uncertainty regarding ingredients or allergen exposure.

5. Cross-Contamination

Cross-contamination is a significant risk at every stage of food handling. Safe Plated cannot assess, detect, or account for cross-contamination risks in any environment. These risks include but are not limited to:

• Manufacturing: Products processed on shared equipment with allergens.
• Retail: Cross-contact at bulk bins, bakery counters, deli sections, and during packaging.
• Home preparation: Shared cutting boards, utensils, cookware, cooking oils, sponges, and work surfaces.
• Restaurants and food service: Shared fryers, grills, preparation surfaces, serving utensils, and storage areas.

6. Ingredient Substitutions

Ingredient substitutions suggested by Safe Plated are based on functional role analysis (binding, aeration, fat richness, etc.) and are provided for informational and educational purposes only. Substitutions are not guaranteed to be safe for any individual, produce equivalent culinary results, or account for all possible allergenic cross-reactivities. A substitution that avoids one allergen may introduce another allergen or trigger.

7. Exclusion of Liability

To the maximum extent permitted by the laws of the Republic of Singapore and all other applicable jurisdictions, Safe Plated Pte. Ltd., its directors, officers, employees, agents, and affiliates shall not be liable for any loss, damage, injury, allergic reaction, anaphylaxis, hospitalisation, death, or other harm of any kind arising from or in connection with: (a) your use of or reliance on the Service or any AI-generated content; (b) any allergen, ingredient, or safety information provided by the Service; (c) any food prepared using recipes or information from the Service; or (d) your failure to independently verify ingredients or seek professional medical advice.

This exclusion applies whether the claim is based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, and regardless of whether Safe Plated has been advised of the possibility of such loss or damage.

8. Assumption of Risk

By using the Service, you expressly acknowledge that food allergies involve inherent life-threatening risks and that AI technology is inherently imperfect. You voluntarily assume all risks associated with the use of the Service, including the risk of severe allergic reactions, and you agree that Safe Plated Pte. Ltd. shall not bear any liability for such risks.

9. Emergency Information

10. Governing Law

This Disclaimer is governed by and construed in accordance with the laws of the Republic of Singapore. For the full terms governing your use of the Service, including dispute resolution provisions, please refer to our Terms of Service.

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